GDF SUEZ Dolcevita



Foreign access

GDF SUEZ can help you find the best solution for your energy needs, whether you are settling in France, buying a second home or are already a residential customer.

Contact us : E-mail or 00.33.2.38.52.85.70

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What plans and services do you offer ?

Choose between gas and electricity, or opt for dual fuel. Explore our rates to determine the best solution for your energy needs.
GDF SUEZ DolceVita customers select from among the following options:

- Fixed rates for "dual fuel". Our guarantee of no rate increases for the duration of your contract provides enhanced budget control and visibility.

- Regulated rates for gas. Our rates vary depending on where you live and include subscription and kilowatt-hour  costs. There are 4 rate categories; charges are based on usage.
 
- Our first green dual fuel plan offers 100% renewable electricity from AlpEnergy and carbon offsets on the same terms as our other packages. Reduce your carbon footprint and support reductions in CO2 emissions at the same time !

If you need more informations or if you want to subscribe one of these offers, just click here: Mes énergies

How do I create an account ?

"Compte en Ligne" is a free on-line service from GDF SUEZ DolceVita. Take advantage of secure access to pay your bills, update your personal information and more.
An e-mail notification will inform you of the amount owing on your account and payment due date. View your current bill and transaction history in "Ma Consommation".

Click here to register a "Compte en Ligne" to manage your accounts on-line : Register

If you already get a "Compte en Ligne", go to the top of the page here to log-in:

How can I pay my bill ?

Pay your bill on-line with a Visa credit card by registering for a "Compte en Ligne" ; you can also pay by cheque or by direct debit.

If you wish to make your payment via bank transfer please contact our customer advisors on 00.33.2.38.52.85.70 who will provide you with our ba.

Can I submit my meter reading ?

If you are a gas customer, you can submit your own meter reading online to ensure the accuracy of your invoices. "Compte en Ligne" provides a secure way to share this information.

GDF SUEZ DolceVita will inform you by e-mail or SMS when to send your meter readings (4 times per year).

To use the "M@ relève" service, you must be a GDF SUEZ DolceVita gas customer, have an active "Compte en Ligne", receive 6 invoices per year and make no monthly payments.

Did you know ?

France uses a 220 volt/ 50 Hz electrical standard. To use North American appliances, which are designed for a 110 volt/60 Hz system, you will need a voltage converter or transformer. A plug adapter is also necessary to accommodate differences in wall outlet configurations.

 

Click to discover our online services